Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Who we share your data with

Service Providers:

We may share your Personal Information with third parties to perform services on our behalf such as delivering products, third-party advertising and providing customer support services, sending marketing communications and servicing products. Third parties will only have access to your Personal Information as reasonably necessary to perform these tasks on our behalf and are not permitted to disclose or use it for other purposes.

Public posting and social sharing:

When you post public comments or ratings on our website, on public forums like our social media sites, blogs, and online reviews, your comments are accessible to other members of the public.

Links to Third Parties:

Links to third-party websites are provided as a convenience to you. Once you leave our website, we neither control nor have responsibility for third-party sites, their content, or their privacy practices. We encourage you to read the terms and conditions and privacy policy of each third-party service that you access or utilize. 

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Legal Disclosure

We may disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you, (3) investigate and defend ourselves against any third-party claims or allegations; (4) protect your rights or safety or that of others, or to protect the security or integrity of our Service.

Accessibility Policy

At Highland Creek, our commitment is to ensure that our website is accessible to everyone. While we continually strive to improve the accessibility of our site, we acknowledge that some areas may not be fully accessible at all times. Our overarching goal is to align with the latest Web Content Accessibility Guidelines (WCAG) to provide an inclusive online experience.

Assistance is Available

If you encounter any difficulties or require assistance while using our website, please don’t hesitate to reach out to our customer service team. They are readily available to help with any inquiries, provide order information, or assist you in overcoming any challenges you may face while navigating our site.

You can reach us at support@HighlandCreekPuzzles.com.

We value your input and encourage you to share your suggestions and ideas on how we can further enhance the accessibility and user-friendliness of our website for all customers. Your feedback is crucial in our ongoing efforts to improve.